Senior Legal Assistant - Medical Negligence

Moore Barlow is currently seeking a Senior Legal Assistant to join our Medical negligence team based in Southampton.

More about us:

Formed via a merger in 2020, Moore Barlow is a leading law firm and we aim to be the best law firm to work for regionally. We are a career firm, providing access to long-term career opportunities and an environment built on the premise of being “human first”. Put simply, we care as much about your career as you do.

We are featured in The Times’ Best Law Firms 2024 list, and consistently achieve recognition for the quality of our services in both the Legal 500 and Chambers & Partners.

We are now 450 people, including 280 lawyers and 58 Partners, with offices across the South-East and London.

More about the Medical negligence team:

Our Medical negligence team, and several key individuals, have received recognition in the Legal 500 and Chamber’s & Partners for the quality of the services they provide. Our dedicated team of lawyers is committed to providing a first-class service to patients and their families who have sustained avoidable, often life-changing, injuries due to medical negligence.

Our friendly and supportive team is led by five highly experienced Partners whose unique mixture of experience ensures their clients receive the best possible service and secure significant settlements from their claims. Two of the Partners are qualified doctors, and other Partners in the team have acted in defence of medical negligence claims, meaning they have a valuable understanding of how the process works from the “other side”.

The Team is based across our offices in Southampton, Woking, and Richmond, which makes them ideally placed to act for clients across the South-East, London, and beyond. Despite being spread over multiple offices, we adopt a “one-team” approach, where knowledge and support are shared across the team in the interest of improving outcomes for our clients.

Day to Day:

Our Senior Legal Assistants play a crucial role in the ongoing management of client matters and are instrumental in helping our lawyers achieve the best possible outcomes for their clients.

Working as part of a wider team of Senior Legal Assistants, you will provide direct support to four of the lawyers of the team, including one of the Partners and a Senior Associate, handling a mixture of chargeable and non-chargeable duties, including:

• Initial advice and guidance to new clients
• Acting as a point of contact and team liaison throughout the course of a matter – responding as appropriate and/or ensuring that all messages are passed on in a timely manner.
• Take an active part in the care of clients and be wholly familiar with contacts and clients both internal and external.
• File opening and closure (and associated due diligence)
• Supporting the credit control process by creating bills and liaising with accounts to arrange payment of disbursements and client account payments.
• Administrative tasks such as creating bundles, typing from dictation, collating medical records, and court e-filing.
• Using the case management system to maintain up-to-date information on clients and their matters.

This is a fantastic opportunity for a career Legal Assistant who is looking for that “next step” opportunity that entails more responsibility and a greater level of involvement in the day-to-day management of client matters. This would also suit a Senior / Legal Assistant with longer-term ambitions to become a Paralegal or a qualified lawyer,

What we look for:

Our Firm is built on the value of being “human first” and, because of that, we are looking to attract those who have a passion for delivering excellent standards of client service, and the drive to continuously learn and improve. We are ideally looking for:

• A Legal Assistant (or similarly qualified legal support professional) with prior experience working as part of a Personal injury, Medical negligence, or Litigation Team.
• An individual with prior experience working in the health sector or another type of medical environment would also be of real interest.
• Familiarity with time recording and experience with working toward a small fee target would be beneficial, but is not essential. 
• Engaging, empathetic, and friendly communication style, with the ability to interact confidently with clients (and their families) who are going through an extremely difficult time.
• Excellent organisation skills, attention to detail, and a naturally proactive approach to your duties.
• Somebody who is flexible, dependable, and able to take the initiative.
• A willingness to get “stuck in” and support others across the team when needed.
• An ability to remain calm under pressure and work to tight deadlines.

Whilst this position is offered full-time, we are a flexible team and are open to considering alternative working patterns. There will also be scope for this person to split their time between working from home and in the office once settled.

If you feel that you have this experience, and are passionate about advancing your career in our leading Medical negligence team, then we strongly encourage you to apply.

If you would like to learn more about this opportunity, please contact Brandon Duchesne, Talent Acquisition Manager, for an informal conversation - Brandon.Duchesne@moorebarlow.com.